Student Resources

Questions? Look here.

Can’t find an answer? Email us at support@participate.co.za

TurningPoint is now PointSolutions.

The system and software have been given a makeover with the addition of some colorful accents. Nonetheless, the underlying process remains unchanged, so there is no need to worry. Furthermore, TurningPoint has been rebranded as PointSolutions. Any relevant support materials will be updated accordingly to reflect this change.

Your Profile & Account

Access web voting via ttpoll.eu.

Your account can be accessed at: account.turningtechnologies.eu

You will NOT have any account on turningtechologies.com

  1. Go to https://account.turningtechnologies.eu/account/ and click Get started here.
  2. Enter your university email address in the area provided.
  3. Check your email and click the verification link.
  4. Enter all required fields as noted by the asterisks. NB: Select Participant under Role.

Note you will be required to register your device on clickUP to record class attendance and clicker scores.

  1. Access the Clicker Registration link from the Course link in ClickUp.
  2. Click on the Sign In button.
    • Please use your @tuks.co.za email when registering your clicker.
    • Follow the instructions to activate your account.
  3. When you’ve logged in ignore the Subscription request, and click on the Finish button.
  4. If you are using the PointSolutions app (the mobile application) instead of a clicker, you are ready to participate in class after you redeem your subscription code, but you will still see an “!” for clicker ID.
  5. Click Continue and you should be connected to the LMS.

  1. If you are not logged into your account, skip to step 4.
  2. Click  on the menu icon on the top-left hand side to view the menu.
  3.  Click on the Sign Out link.
  4. Click on the Settings link on the bottom left of the screen:
  5. Change your location to “Europe/Africa/Middle East/Russia”
  6. Click on the Set link.
  7. Sign In with your existing account.

For help connection via your web browser click here.

For help using the PointSolutions Android App click here.

For help using the PointSolutions iOS App click here.

It is not required to purchase a clicker as you may rather use a web-enabled device to respond to clicker questions in class.

To participate in class you need;

  1. A web-enabled device such as a smartphone, tablet or laptop.
  2. An active internet connection, either WiFi, 3G or your own data connection.
  3. A PointSolutions Account.

We recommend you create your PointSolutions student account by following the PointSolutions Registration link from within your module.

The process is this:

  1. Sign into ClickUP and navigate to your course
  2. Select “Tools” in the left-hand pane
  3. Find the “PointSolutions Registration” link and select it
  4. Sign in to their TurningPoint account with the same email used for ClickUP.
  5. When you’ve logged in IGNORE the ‘Subscription request’, and click on the Finish button. (see image on right)

Each student only needs to do this once, even if you are using PointSolutions in multiple courses. Your ClickUP username and user ID will be linked to your student PointSolutions account. The connection will remain on your account between semesters.

Participating in Class once I have a PointSolutions Account:

  1. Log into TurningPoint either via the iOS App, Android App or type https://ttpoll.eu/ into your browser with the same email used for ClickUP.
  2. Please ensure that you select the Europe/Africa/Middle East/Russia region.
  3. Your Instructor will supply a ‘session ID’.
  4. Type in the ‘session ID’ and connect to their lesson.
  5. Use your device to then respond to any clicker questions asked during class.

**You need to connect your PointSolutions Account in ClickUP to ensure your responses and attendance is recorded. More detail below.

PointSolutions Mobile Clicker Software is an easy-to-use response system that obtains immediate feedback from every student in a class. It may be used in a variety of ways in class. Some examples are:

  1. Create interactivity among students in large classes by asking questions
  2. Deliver in-class surveys or quizzes with immediate feedback
  3. Take attendance
  4. Create web-based surveys and more

How to perform a Password Reset:

  1. Click “Forgot your password?”
  2. A password reset email will be sent automatically to your email entered initially
  3. Your email will look like the below, if you have not received the reset email make sure to check your spam folder
  4. Click “Reset your password”
  5. Create a new password that meets the requirements stated

Note: You DO NOT need a subscription when registering your PointSolutions Account, scroll past the subscription button and press ‘skip‘